Publisher review:DanPHPSupport is a PHP-based support ticket system. DanPHPSupport (for lack of a better name) is a PHP-based support ticket system.
The current features include: -Auto-installer and upgrader for easy installation. -Update notifier (upon logon, tells you if new version is available)
Knowledge Base -Add/Edit/Delete Knowledgebase articles -Customisable Knowledgebase categories -Searchable listing of articles -Browse articles by category -Optional rich-text editor for easy entry of Knowledgebase articles -Support Tickets
Customisable Ticket Categories
-Customisable Severities (Low, Medium, High, Urgent) -Create a Support Ticket -View Ticket Status -Write reply to ticket -E-Mail notification whenever someone replies to your ticket -Canned Responses -BBCode editor for easy formatting of ticket messages Requirements: · Apache 1.3 or higher (2.x recommended) · PHP 4.1 or higher (latest version of PHP recommended) · MySQL 4 (latest version of MySQL recommended)
DanPHPSupport 1.0 is a PHP script for FAQ and Knowledgebase scripts design by DanSoft.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
DanPHPSupport is a PHP-based support ticket system.
Operating system:Windows / Linux / Mac OS / BSD / Solaris